Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Advise clients on transportation and payment methods.
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.
Direct delivery trucks to shipping doors or designated marshalling areas, and help load and unload goods safely.
Direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight.
Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods.
Estimate freight or postal rates, and record shipment costs and weights.
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Keep records of all goods shipped, received, and stored.
Negotiate and arrange transport of goods with shipping or freight companies.
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
Retrieve stored items and trace lost shipments as necessary.
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, handtrucks, or other equipment.
Assemble containers and crates used to transport items such as machines or vehicles.
Attach address labels, identification codes, and shipping instructions to containers.
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
Inspect trucks and vans to ensure cleanliness when shipping such items as grain, flour, and milk.
Install straps, braces, and padding to loads in order to prevent shifting or damage during shipment.
Maintain a supply of packing materials.
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, and record data on airplane flight papers.
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
Position ramps for loading of airplanes.
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
Arrange insurance coverage for goods.
Remove ramps after airplane loading is complete, and signal pilots that personnel and equipment are clear of plane.
Shovel loose materials into machine hoppers or into vehicles and containers.
Force conditioned air into interiors of planes prior to departure, using mobile aircraft-air-conditioning-units.
Send samples of merchandise to quality control units for inspection.
Transportation -- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Trunk Strength -- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Static Strength -- The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems