Plan, direct, or coordinate compensation and benefits activities and staff of an organization.

nvestigate and report on industrial accidents for insurance carriers. Represent organization at personnel-related hearings and investigations. Prepare detailed job descriptions and classification systems and define job levels and families, in partnership with other managers. Resolve labor disputes and grievances. Manage the design and development of tools to assist employees in benefits selection, and to guide managers through compensation decisions. Conduct exit interviews to identify reasons for employee termination. Prepare budgets for personnel operations. Prepare personnel forecasts to project employment needs. Contract with vendors to provide employee services, such as food services, transportation, or relocation service. Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends. Advise management on such matters as equal employment opportunity, sexual harassment and discrimination. Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies. Administer, direct, and review employee benefit programs, including the integration of benefit programs following mergers and acquisitions. Plan and conduct new employee orientations to foster positive attitude toward organizational objectives. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. Identify and implement benefits to increase the quality of life for employees, by working with brokers and researching benefits issues. Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements. Analyze compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan. Formulate policies, procedures and programs for recruitment, testing, placement, classification, orientation, benefits and compensation, and labor and industrial relations. Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions. Fulfill all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA). Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Develop methods to improve employment policies, processes, and practices, and recommend changes to management. Negotiate bargaining agreements.

Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Law and Government -- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Economics and Accounting -- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Time Management -- Managing one's own time and the time of others. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Writing -- Communicating effectively in writing as appropriate for the needs of the audience. Speaking -- Talking to others to convey information effectively. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Management of Financial Resources -- Determining how money will be spent to get the work done, and accounting for these expenditures.

rong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension -- The ability to read and understand information and ideas presented in writing. Speech Clarity -- The ability to speak clearly so others can understand you. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Recognition -- The ability to identify and understand the speech of another person. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. Written Expression -- The ability to communicate information and ideas in writing so others will understand. Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work. Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.