Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices
. Monitor and respond to operating and error messages.
Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
Monitor the system for equipment failure or errors in performance.
Notify supervisor or computer maintenance technicians of equipment malfunctions.
Respond to program error messages by finding and correcting problems or terminating the program.
Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
Retrieve, separate and sort program output as needed, and send data to specified users.
Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
Answer telephone calls to assist computer users encountering problems.
Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
Record information such as computer operating time, problems that occurred, and actions taken.
Clear equipment at end of operating run and review schedule to determine next assignment.
Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
Supervise and train peripheral equipment operators and computer operator trainees.
Help programmers and systems analysts test and debug new programs.
Computers and Electronics -- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.
Time Management -- Managing one's own time and the time of others.
Troubleshooting -- Determining causes of operating errors and deciding what to do about it.
Instructing -- Teaching others how to do something.
Speaking -- Talking to others to convey information effectively.
Service Orientation -- Actively looking for ways to help people.
Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension -- The ability to read and understand information and ideas presented in writing.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Near Vision -- The ability to see details at close range (within a few feet of the observer).
Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Written Expression -- The ability to communicate information and ideas in writing so others will understand.
Speech Recognition -- The ability to identify and understand the speech of another person.
Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.
Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.