Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Compute charges for merchandise or services and receive payments. Prepare merchandise for display, or for purchase or rental. Recommend and provide advice on a wide variety of products and services. Answer telephones to provide information and receive orders. Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Keep records of transactions, and of the number of customers entering an establishment. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. Inspect and adjust rental items to meet needs of customer. Explain rental fees, policies and procedures. Reserve items for requested times and keep records of items rented. Receive orders for services, such as rentals, repairs, dry cleaning, and storage. Rent items, arrange for provision of services to customers and accept returns. Provide information about rental items, such as availability, operation or description. Advise customers on use and care of merchandise. Allocate equipment to participants in sporting events or recreational activities.

English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Speaking -- Talking to others to convey information effectively. Mathematics -- Using mathematics to solve problems.

Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Speech Clarity -- The ability to speak clearly so others can understand you. Speech Recognition -- The ability to identify and understand the speech of another person. Near Vision -- The ability to see details at close range (within a few feet of the observer). Trunk Strength -- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Developing and Building Teams -- Encouraging and building mutual trust, respect, and cooperation among team members. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.