Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones. Arrange for necessary repairs in order to restore service and schedules. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. Prepare daily work and run schedules. Receive or prepare work orders. Oversee all communications within specifically assigned territories. Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules. Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards. Ensure timely and efficient movement of trains according to train orders and schedules. Order supplies and equipment, and issue them to personnel.

Transportation -- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Speaking -- Talking to others to convey information effectively. Time Management -- Managing one's own time and the time of others. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. Instructing -- Teaching others how to do something.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Speech Clarity -- The ability to speak clearly so others can understand you. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Speech Recognition -- The ability to identify and understand the speech of another person. Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. Near Vision -- The ability to see details at close range (within a few feet of the observer). Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Written Comprehension -- The ability to read and understand information and ideas presented in writing.

Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems . Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work. Scheduling Work and Activities -- Scheduling events, programs, and activities, as well as the work of others. Estimating the Quantifiable Characteristics of Products, Events, or Information -- Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.