File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

Keep records of materials filed or removed, using logbooks or computers. Add new material to file records, and create new records as necessary. Perform general office duties such as typing, operating office machines, and sorting mail. Track materials removed from files in order to ensure that borrowed files are returned. Gather materials to be filed from departments and employees. Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order. Find and retrieve information from files in response to requests from authorized users. Scan or read incoming materials in order to determine how and where they should be classified or filed. Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information. Assign and record or stamp identification numbers or codes in order to index materials for filing. Answer questions about records and files. Modify and improve filing systems, or implement new filing systems. Perform periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition. Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements. Enter document identification codes into systems in order to determine locations of documents to be retrieved. Operate mechanized files that rotate to bring needed records to a particular location. Design forms related to filing systems. Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.

Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking -- Talking to others to convey information effectively. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Time Management -- Managing one's own time and the time of others. Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. Service Orientation -- Actively looking for ways to help people. Instructing -- Teaching others how to do something. Coordination -- Adjusting actions in relation to others' actions. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Written Comprehension -- The ability to read and understand information and ideas presented in writing. Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways. Near Vision -- The ability to see details at close range (within a few feet of the observer). Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Perceptual Speed -- The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Written Expression -- The ability to communicate information and ideas in writing so others will understand. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Speech Clarity -- The ability to speak clearly so others can understand you. Speech Recognition -- The ability to identify and understand the speech of another person.

Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.