Supervise and coordinate activities of workers involved in providing administrative support.

Supervises and coordinates activities of workers engaged in clerical or administrative support activities. Plans, prepares, and revises work schedules and duty assignments according to budget allotments, customer needs, problems, work-loads, and statistical forecasts. Verifies completeness and accuracy of subordinates' work, computations, and records. Interviews, selects, and discharges employees. Oversees, coordinates, or performs activities associated with shipping, receiving, distribution, and transportation. Evaluates subordinate job performance and conformance to regulations, and recommends appropriate personnel action. Consults with supervisor and other personnel to resolve problems, such as equipment performance, output quality, and work schedules. Trains employees in work and safety procedures and company policies. Computes figures, such as balances, totals, and commissions. Analyzes financial activities of establishment or department and assists in planning budget. Inspects equipment for defects and notifies maintenance personnel or outside service contractors for repairs. Plans layout of stockroom, warehouse, or other storage areas, considering turnover, size, weight, and related factors pertaining to items stored. Compiles reports and information required by management or governmental agencies. Identifies and resolves discrepancies or errors. Maintains records of such matters as inventory, personnel, orders, supplies, and machine maintenance. Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency. Participates in work of subordinates to facilitate productivity or overcome difficult aspects of work. Requisitions supplies. Reviews records and reports pertaining to such activities as production, operation, pay roll, customer accounts, and shipping.

Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems . Psychology -- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Transportation -- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Economics and Accounting -- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job. Time Management -- Managing one's own time and the time of others. Speaking -- Talking to others to convey information effectively. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Coordination -- Adjusting actions in relation to others' actions. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing -- Teaching others how to do something. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Written Expression -- The ability to communicate information and ideas in writing so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Written Comprehension -- The ability to read and understand information and ideas presented in writing. Near Vision -- The ability to see details at close range (within a few feet of the observer). Speech Clarity -- The ability to speak clearly so others can understand you. Mathematical Reasoning -- The ability to choose the right mathematical methods or formulas to solve a problem. Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly. Fluency of Ideas -- The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.

Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks. Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Staffing Organizational Units -- Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.