First-Line Supervisors-Managers of Helpers, Laborers, and Material Movers, Hand
Supervise and coordinate the activities of helpers, laborers, or material movers.
Schedule times of shipment and modes of transportation for materials.
Quote prices to customers.
Assess training needs of staff; then arrange for or provide appropriate instruction.
Collaborate with workers and managers to solve work-related problems.
Conduct staff meetings to relay general information or to address specific topics such as safety.
Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
Evaluate employee performance, and prepare performance appraisals.
Examine freight to determine loading sequences.
Perform the same work duties as those whom they supervise, and/or perform more difficult or skilled tasks or assist in their performance.
Plan work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads.
Prepare and maintain work records and reports that include information such as employee time and wages, daily receipts, and inspection results.
Provide assistance in balancing books, tracking, monitoring, and projecting a unit's budget needs, and in developing unit policies and procedures.
Recommend or initiate personnel actions such as promotions, transfers, and disciplinary measures.
Resolve personnel problems, complaints, and formal grievances when possible, or refer them to higher-level supervisors for resolution.
Review work throughout the work process and at completion, in order to ensure that it has been performed properly.
Transmit and explain work orders to laborers.
Check specifications of materials loaded or unloaded against information contained in work orders.
Counsel employees in work-related activities, personal growth, and career development.
Inform designated employees or departments of items loaded, and problems encountered.
Inspect equipment for wear and for conformance to specifications.
Inspect job sites to determine the extent of maintenance or repairs needed.
Inventory supplies, and requisition or purchase additional items as necessary.
Participate in the hiring process by reviewing credentials, conducting interviews, and/or making hiring decisions or recommendations.
Production and Processing -- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Economics and Accounting -- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job.
Instructing -- Teaching others how to do something.
Coordination -- Adjusting actions in relation to others' actions.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Mathematics -- Using mathematics to solve problems.
Speaking -- Talking to others to convey information effectively.
Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity -- The ability to speak clearly so others can understand you.
Written Comprehension -- The ability to read and understand information and ideas presented in writing.
Written Expression -- The ability to communicate information and ideas in writing so others will understand.
Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Inspecting Equipment, Structures, or Material -- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Scheduling Work and Activities -- Scheduling events, programs, and activities, as well as the work of others.
Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.