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  • Career Information


    First-Line Supervisors-Managers of Police and Det

    Supervise and coordinate activities of members of police force.

    Explain police operations to subordinates to assist them in performing their job duties. Inform personnel of changes in regulations and policies, implications of new or amended laws, and new techniques of police work. Supervise and coordinate the investigation of criminal cases, offering guidance and expertise to investigators, and ensuring that procedures are conducted in accordance with laws and regulations. Investigate and resolve personnel problems within organization and charges of misconduct against staff. Train staff in proper police work procedures. Maintain logs, prepare reports, and direct the preparation, handling, and maintenance of departmental records. Monitor and evaluate the job performance of subordinates, and authorize promotions and transfers. Direct collection, preparation, and handling of evidence and personal property of prisoners. Develop, implement and revise departmental policies and procedures. Conduct raids and order detention of witnesses and suspects for questioning. Prepare work schedules and assign duties to subordinates. Discipline staff for violation of department rules and regulations. Cooperate with court personnel and officials from other law enforcement agencies and testify in court as necessary. Review contents of written orders to ensure adherence to legal requirements. Inspect facilities, supplies, vehicles, and equipment to ensure conformance to standards. Prepare news releases and respond to police correspondence. Requisition and issue equipment and supplies. Meet with civic, educational, and community groups to develop community programs and events, and to discuss law enforcement subjects. Direct release or transfer of prisoners. Prepare budgets and manage expenditures of department funds.

    Law and Government -- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Psychology -- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Telecommunications -- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. Computers and Electronics -- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Speaking -- Talking to others to convey information effectively. Writing -- Communicating effectively in writing as appropriate for the needs of the audience. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Coordination -- Adjusting actions in relation to others' actions. Time Management -- Managing one's own time and the time of others. Negotiation -- Bringing others together and trying to reconcile differences.

    Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Speech Clarity -- The ability to speak clearly so others can understand you. Written Comprehension -- The ability to read and understand information and ideas presented in writing. Speech Recognition -- The ability to identify and understand the speech of another person. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Written Expression -- The ability to communicate information and ideas in writing so others will understand.

    Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Operating Vehicles, Mechanized Devices, or Equipment -- Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.