First-Line Supervisors-Managers of Production and Operating Workers
Supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.
Plan and develop new products and production processes.
Read and analyze charts, work orders, production schedules, and other records and reports, in order to determine production requirements and to evaluate current production estimates and outputs.
Recommend personnel actions such as hirings and promotions.
Set up and adjust machines and equipment.
Calculate labor and equipment requirements and production specifications, using standard formulas.
Confer with management or subordinates to resolve worker problems, complaints, or grievances.
Confer with other supervisors to coordinate operations and activities within or between departments.
Demonstrate equipment operations and work and safety procedures to new employees, or assign employees to experienced workers for training.
Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
Inspect materials, products, or equipment to detect defects or malfunctions.
Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
Maintain operations data such as time, production, and cost records, and prepare management reports of production results.
Observe work, and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
Plan and establish work schedules, assignments, and production sequences to meet production goals.
Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
Requisition materials, supplies, equipment parts, or repair services.
Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
Enforce safety and sanitation regulations.
Production and Processing -- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Economics and Accounting -- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Coordination -- Adjusting actions in relation to others' actions.
Time Management -- Managing one's own time and the time of others.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking -- Talking to others to convey information effectively.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Mathematics -- Using mathematics to solve problems.
Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job.
Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
Management of Material Resources -- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension -- The ability to read and understand information and ideas presented in writing.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity -- The ability to speak clearly so others can understand you.
Mathematical Reasoning -- The ability to choose the right mathematical methods or formulas to solve a problem.
Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly.
Written Expression -- The ability to communicate information and ideas in writing so others will understand.
Near Vision -- The ability to see details at close range (within a few feet of the observer).
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Scheduling Work and Activities -- Scheduling events, programs, and activities, as well as the work of others.
Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.