Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Hear about the latest Job Opportunities and Best Career Advice on the Web First-Line Supervisors-Managers of Retail Sales Workers Job Description & Jobs Job Title: First-Line Supervisors-Managers of Retail Sales Workers RIASEC Career Code: E-C-S SOC: 41-1011.00 Job Description for:"First-Line Supervisors-Managers of Retail Sales Workers" Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. For First-Line Supervisors-Managers of Retail Sales Workers Jobs Click Here What do you want to do now? 1) Learn how our Career Test will help you plan or change your career 2) Take our FREE Myers-Briggs-like Personality Test 3) Use our quick over-the-phone Career Coaching session for immediate help with your career 4) Quickly sort through over 2,000,000 real jobs and apply on-line For First-Line Supervisors-Managers of Retail Sales Workers Jobs Click Here Job Tasks for: "First-Line Supervisors-Managers of Retail Sales Workers" Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Assign employees to specific duties. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Inventory stock and reorder when inventory drops to a specified level. Keep records of purchases, sales, and requisitions. Enforce safety, health, and security rules. Examine products purchased for resale or received for storage to assess the condition of each product or item. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Establish and implement policies, goals, objectives, and procedures for their department. Instruct staff on how to handle difficult and complicated sales. Formulate pricing policies for merchandise, according to profitability requirements. Estimate consumer demand and determine the types and amounts of goods to be sold. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Plan and prepare work schedules and keep records of employees' work schedules and time cards. Review inventory and sales records to prepare reports for management and budget departments. Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. Establish credit policies and operating procedures. Plan budgets and authorize payments and merchandise returns.

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation -- Actively looking for ways to help people. Time Management -- Managing one's own time and the time of others. Instructing -- Teaching others how to do something. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Clarity -- The ability to speak clearly so others can understand you. Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Speech Recognition -- The ability to identify and understand the speech of another person. Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Originality -- The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Written Expression -- The ability to communicate information and ideas in writing so others will understand.

Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks. Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Thinking Creatively -- Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.