Design, cut, and arrange live, dried, or artificial flowers and foliage.

Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery. Plan arrangement according to client's requirements, utilizing knowledge of design and properties of materials, or select appropriate standard design pattern. Water plants, and cut, condition, and clean flowers and foliage for storage. Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations. Order and purchase flowers and supplies from wholesalers and growers. Wrap and price completed arrangements. Trim material and arrange bouquets, wreaths, terrariums, and other items using trimmers, shapers, wire, pins, floral tape, foam, and other materials. Perform office and retail service duties such as keeping financial records, serving customers, answering telephones, selling giftware items and receiving payment. Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants, and other items. Decorate or supervise the decoration of buildings, halls, churches, or other facilities for parties, weddings and other occasions. Perform general cleaning duties in the store to ensure the shop is clean and tidy. Unpack stock as it comes into the shop. Create and change in-store and window displays, designs, and looks to enhance a shop's image. Conduct classes or demonstrations, or train other workers. Grow flowers for use in arrangements or for sale in shop.

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Design -- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. Production and Processing -- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.