Plan, organize, direct, control, or coordinate gaming operations in a casino. Formulate gaming policies for their area of responsibility.

Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating. Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals. Direct workers compiling summary sheets that show wager amounts and payoffs for races and events. Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages. Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games. Monitor credit extended to players. Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary. Prepare work schedules and station assignments, and keep attendance records. Resolve customer complaints regarding problems such as payout errors. Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy. Set and maintain a bank and table limit for each game. Track supplies of money to tables, and perform any required paperwork. Explain and interpret house rules, such as game rules and betting limits. Interview and hire workers. Notify board attendants of table vacancies so that waiting patrons can play. Record, collect, and pay off bets, issuing receipts as necessary. Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor. Train new workers and evaluate their performance.

Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Economics and Accounting -- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Speaking -- Talking to others to convey information effectively. Management of Financial Resources -- Determining how money will be spent to get the work done, and accounting for these expenditures. Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job. Mathematics -- Using mathematics to solve problems. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management -- Managing one's own time and the time of others. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Service Orientation -- Actively looking for ways to help people.

Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Mathematical Reasoning -- The ability to choose the right mathematical methods or formulas to solve a problem. Time Sharing -- The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). Near Vision -- The ability to see details at close range (within a few feet of the observer). Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.

Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Scheduling Work and Activities -- Scheduling events, programs, and activities, as well as the work of others. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Monitoring and Controlling Resources -- Monitoring and controlling resources and overseeing the spending of money. Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Staffing Organizational Units -- Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.