Supervise gaming operations and personnel in an assigned area. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and create friendly atmosphere for guests in hotels/casinos. May adjust service complaints. F

and Best Career Advice on the Web Gaming Supervisors Job Description & Jobs Job Title: Gaming Supervisors RIASEC Career Code: E-C-R SOC: 39-1011.00 Job Description for:"Gaming Supervisors" Supervise gaming operations and personnel in an assigned area. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and create friendly atmosphere for guests in hotels/casinos. May adjust service complaints. For Gaming Supervisors Jobs Click Here What do you want to do now? 1) Learn how our Career Test will help you plan or change your career 2) Take our FREE Myers-Briggs-like Personality Test 3) Use our quick over-the-phone Career Coaching session for immediate help with your career 4) Quickly sort through over 2,000,000 real jobs and apply on-line For Gaming Supervisors Jobs Click Here Job Tasks for: "Gaming Supervisors" Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service. Observe gamblers' behavior for signs of cheating such as marking, switching, or counting cards; notify security staff of suspected cheating. Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games. Perform paperwork required for monetary transactions. Resolve customer and employee complaints. Greet customers and ask about the quality of service they are receiving. Establish and maintain banks and table limits for each game. Monitor stations and games, and move dealers from game to game to ensure adequate staffing. Report customer-related incidents occurring in gaming areas to supervisors. Explain and interpret house rules, such as game rules and betting limits, for patrons. Supervise the distribution of complimentary meals, hotel rooms, discounts, and other items given to players based on length of play and amount bet. Evaluate workers' performance and prepare written performance evaluations. Monitor patrons for signs of compulsive gambling, offering assistance if necessary. Record, issue receipts for, and pay off bets. Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins. Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners. Determine how many gaming tables to open each day and schedule staff accordingly. Establish policies on types of gambling offered, odds, and extension of credit. Interview, hire, and train workers. Provide fire protection and first-aid assistance when necessary. Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Law and Government -- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Psychology -- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Mathematics -- Using mathematics to solve problems. Instructing -- Teaching others how to do something. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation -- Actively looking for ways to help people. Speaking -- Talking to others to convey information effectively. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job.

Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Near Vision -- The ability to see details at close range (within a few feet of the observer). Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. Speech Clarity -- The ability to speak clearly so others can understand you. Speech Recognition -- The ability to identify and understand the speech of another person. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Written Comprehension -- The ability to read and understand information and ideas presented in writing.

Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.