Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May utilize one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio/video equipment and one-way mirrors. Report all violations and suspicious behaviors to supervisors, verbally or in writing. Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures. Act as oversight and security agents for management and customers. Supervise and train surveillance observers.

Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Computers and Electronics -- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing -- Communicating effectively in writing as appropriate for the needs of the audience. Instructing -- Teaching others how to do something. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Speaking -- Talking to others to convey information effectively. Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Service Orientation -- Actively looking for ways to help people.

Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Selective Attention -- The ability to concentrate on a task over a period of time without being distracted. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Written Expression -- The ability to communicate information and ideas in writing so others will understand. Near Vision -- The ability to see details at close range (within a few feet of the observer). Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Far Vision -- The ability to see details at a distance. Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. Written Comprehension -- The ability to read and understand information and ideas presented in writing.

Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Inspecting Equipment, Structures, or Material -- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.