Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Provide guests with menus. Greet guests and seat them at tables or in waiting areas. Assign patrons to tables suitable for their needs. Inspect dining and serving areas to ensure cleanliness and proper setup. Speak with patrons to ensure satisfaction with food and service, and to respond to complaints. Receive and record patrons' dining reservations. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Inform patrons of establishment specialties and features. Direct patrons to coatrooms and waiting areas such as lounges. Operate cash registers to accept payments for food and beverages. Prepare cash receipts after establishments close, and make bank deposits. Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. Prepare staff work schedules. Order or requisition supplies and equipment for tables and serving stations. Hire, train, and supervise food and beverage service staff. Plan parties or other special events and services. Confer with other staff to help plan establishments' menus. Perform marketing and advertising services.

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking -- Talking to others to convey information effectively. Service Orientation -- Actively looking for ways to help people. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Instructing -- Teaching others how to do something. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Persuasion -- Persuading others to change their minds or behavior. Coordination -- Adjusting actions in relation to others' actions.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Clarity -- The ability to speak clearly so others can understand you. Speech Recognition -- The ability to identify and understand the speech of another person. Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Trunk Strength -- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. Near Vision -- The ability to see details at close range (within a few feet of the observer). Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.

Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Performing General Physical Activities -- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Assisting and Caring for Others -- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.