Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

nterview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability. Investigate and assess damage to property. Examine claims form and other records to determine insurance coverage. Analyze information gathered by investigation and report findings and recommendations. Negotiate claim settlements and recommend litigation when settlement cannot be negotiated. Prepare report of findings of investigation. Collect evidence to support contested claims in court. Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims. Refer questionable claims to investigator or claims adjuster for investigation or settlement. Examine titles to property to determine validity and act as company agent in transactions with property owners. Obtain credit information from banks and other credit services. Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Computers and Electronics -- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Law and Government -- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Time Management -- Managing one's own time and the time of others. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Writing -- Communicating effectively in writing as appropriate for the needs of the audience. Negotiation -- Bringing others together and trying to reconcile differences. Persuasion -- Persuading others to change their minds or behavior. Speaking -- Talking to others to convey information effectively. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.

Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Clarity -- The ability to speak clearly so others can understand you. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Written Comprehension -- The ability to read and understand information and ideas presented in writing. Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Near Vision -- The ability to see details at close range (within a few feet of the observer). Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. Speech Recognition -- The ability to identify and understand the speech of another person. Written Expression -- The ability to communicate information and ideas in writing so others will understand. Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems . Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Judging the Qualities of Things, Services, or People -- Assessing the value, importance, or quality of things or people.