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    Loan Interviewers and Clerks

    Provide guidance to prospective loan applicants who have problems qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions.

    Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Approve loans within specified limits. Calculate amount of debt and funds available in order to plan methods of payoff and to estimate time for debt liquidation. Check loan agreements to ensure that they are complete and accurate, according to policies. Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork. Interview applicants and request specified information for loan applications. Maintain and review account records, updating and recategorizing them according to status changes. Maintain current knowledge of credit regulations. Refer loans to loan committees for approval. Review accounts to determine write-offs for collection agencies. Submit applications to credit analysts for verification and recommendation. Analyze potential loan markets to find opportunities to promote loans and financial services. Arrange for maintenance and liquidation of delinquent properties. Assist in selection of financial award candidates, using electronic databases to certify loan eligibility. Authorize and sign mail collection letters. Compare data on student aid applications with eligibility requirements of assistance programs. Confer with underwriters to resolve mortgage application problems. Contact borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans. Contact creditors to explain clients' financial situations and to arrange for payment adjustments so that payments are feasible for clients and agreeable to creditors. Counsel clients on personal and family financial problems, such as excessive spending and borrowing of funds. Establish payment priorities according to credit terms and interest rates in order to reduce clients' overall costs. Inform individuals and groups about the financial assistance available to college or university students. Locate debtors using post office directories, utility services account listings, and mailing lists. Match students' needs and eligibility with available financial aid programs in order to provide informed recommendations. Open accounts for clients and disburse funds from clients' accounts to creditors. Petition courts to transfer titles and deeds of collateral to banks. Review billing for accuracy. Supervise loan personnel.

    Economics and Accounting -- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Law and Government -- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Mathematics -- Using mathematics to solve problems. Speaking -- Talking to others to convey information effectively. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.

    Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly. Written Comprehension -- The ability to read and understand information and ideas presented in writing. Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Written Expression -- The ability to communicate information and ideas in writing so others will understand. Speech Clarity -- The ability to speak clearly so others can understand you. Near Vision -- The ability to see details at close range (within a few feet of the observer). Mathematical Reasoning -- The ability to choose the right mathematical methods or formulas to solve a problem. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Speech Recognition -- The ability to identify and understand the speech of another person.

    Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.