Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
Answer customer inquiries; and explain cost, availability, policies, and procedures of facilities.
Check supplies to ensure adequate availability, and order new supplies when necessary.
Refer guest problems or complaints to supervisors.
Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
Operate washing machines and dryers in order to clean soiled apparel and towels.
Monitor patrons' facility use in order to ensure that rules and regulations are followed, and safety and order are maintained.
Procure beverages, food, and other items as requested.
Activate emergency action plans and administer first aid, as necessary.
Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
Collect soiled linen or clothing for laundering.
Operate controls that regulate temperatures or room environments.
Attend to needs of athletic teams in clubhouses.
Provide assistance to patrons by performing duties such as opening doors and carrying bags.
Stencil identifying information on equipment.
Maintain inventories of clothing or uniforms, accessories, equipment, and/or linens.
Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
Maintain a lost-and-found collection.
Set up various apparatus or athletic equipment.
Provide or arrange for services such as clothes pressing, cleaning, and repair.
Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking -- Talking to others to convey information effectively.
Service Orientation -- Actively looking for ways to help people.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity -- The ability to speak clearly so others can understand you.
Speech Recognition -- The ability to identify and understand the speech of another person.
Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.