Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.

Participate in the administration of municipal elections, including preparation and distribution of ballots, appointment and training of election officers, and tabulation and certification of results. Record and edit the minutes of meetings, then distribute them to appropriate officials and staff members. Plan and direct the maintenance, filing, safekeeping, and computerization of all municipal documents. Issue public notification of all official activities and meetings. Maintain and update documents such as municipal codes and city charters. Prepare meeting agendas and packets of related information. Prepare ordinances, resolutions, and proclamations so that they can be executed, recorded, archived, and distributed. Respond to requests for information from the public, other municipalities, state officials, and state and federal legislative offices. Maintain fiscal records and accounts. Perform budgeting duties, including assisting in budget preparation, expenditure review, and budget administration. Perform general office duties such as taking and transcribing dictation, typing and proofreading correspondence, distributing and filing official forms, and scheduling appointments. Coordinate and maintain office-tracking systems for correspondence and follow-up actions. Research information in the municipal archives upon request of public officials and private citizens. Perform contract administration duties, assisting with bid openings and the awarding of contracts. Collaborate with other staff to assist in the development and implementation of goals, objectives, policies, and priorities. Represent municipalities at community events, and serve as liaisons on community committees. Serve as a notary of the public. Issue various permits and licenses, including marriage, fishing, hunting, and dog licenses, and collect appropriate fees. Provide assistance to persons with disabilities in reaching less accessible areas of municipal facilities. Process claims against the municipality, maintaining files and log of claims, and coordinate claim response and handling with municipal claims administrators. Develop and conduct orientation programs for candidates for political office. Provide assistance with events such as police department auctions of abandoned automobiles. Prepare reports on civic needs.

Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Law and Government -- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Time Management -- Managing one's own time and the time of others. Writing -- Communicating effectively in writing as appropriate for the needs of the audience. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Speaking -- Talking to others to convey information effectively. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Service Orientation -- Actively looking for ways to help people. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. Coordination -- Adjusting actions in relation to others' actions.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Written Comprehension -- The ability to read and understand information and ideas presented in writing. Written Expression -- The ability to communicate information and ideas in writing so others will understand. Near Vision -- The ability to see details at close range (within a few feet of the observer). Speech Recognition -- The ability to identify and understand the speech of another person. Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Speech Clarity -- The ability to speak clearly so others can understand you.

Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.