Coordinate/supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.

Monitor payment of hand-delivered jackpots to ensure promptness. Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary. Respond to and resolve patrons' complaints. Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. Reset slot machines after payoffs. Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams. Record the specifics of malfunctioning machines and document malfunctions needing repair. Exchange currency for customers, converting currency into requested combinations of bills and coins. Answer patrons' questions about gaming machine functions and payouts. Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed. Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating. Coordinate and oversee the work of slot department workers, including change runners and slot technicians.

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Mathematics -- Using mathematics to solve problems. Speaking -- Talking to others to convey information effectively. Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Service Orientation -- Actively looking for ways to help people. Instructing -- Teaching others how to do something. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Near Vision -- The ability to see details at close range (within a few feet of the observer). Speech Recognition -- The ability to identify and understand the speech of another person. Speech Clarity -- The ability to speak clearly so others can understand you. Trunk Strength -- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.

Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Performing General Physical Activities -- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Monitor Processes, Materials, or Surroundings -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.