Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

Compare previously prepared bank statements with canceled checks, and reconcile discrepancies. Encode and cancel checks, using bank machines. Load machines with statements, cancelled checks, and envelopes in order to prepare statements for distribution to customers, or stuff envelopes by hand. Maintain files of canceled checks and customers' signatures. Match statements with batches of canceled checks by account numbers. Monitor equipment in order to ensure proper operation. Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary. Route statements for mailing or over-the-counter delivery to customers. Verify signatures and required information on checks. Weigh envelopes containing statements in order to determine correct postage and affix postage using stamps or metering equipment. Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems. Post stop-payment notices in order to prevent payment of protested checks. Take orders for imprinted checks.

Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications . Economics and Accounting -- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics -- Using mathematics to solve problems. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Speaking -- Talking to others to convey information effectively

Near Vision -- The ability to see details at close range (within a few feet of the observer). Speech Clarity -- The ability to speak clearly so others can understand you. Perceptual Speed -- The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.