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    Switchboard Operators, Including Answering Service

    Audition and interview performers to select most appropriate talent for parts in stage, television, radio, or motion picture productions.

    Negotiate contract agreements with performers, with agents, or between performers and agents or production companies. Prepare actors for auditions by providing scripts and information about roles and casting requirements. Read scripts and confer with producers in order to determine the types and numbers of performers required for a given production. Review performer information such as photos, resumes, voice tapes, videos, and union membership, in order to decide whom to audition for parts. Select performers for roles or submit lists of suitable performers to producers or directors for final selection. Hire and supervise workers who help locate people with specified attributes and talents. Serve as liaisons between directors, actors, and agents. Arrange for and/or design screen tests or auditions for prospective performers. Attend or view productions in order to maintain knowledge of available actors. Audition and interview performers in order to match their attributes to specific roles or to increase the pool of available acting talent. Contact agents and actors in order to provide notification of audition and performance opportunities and to set up audition times. Locate performers or extras for crowd and background scenes, and stand-ins or photo doubles for actors, by direct contact or through agents. Maintain talent files that include information such as performers' specialties, past performances, and availability.

    Fine Arts -- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture. Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Speaking -- Talking to others to convey information effectively. Negotiation -- Bringing others together and trying to reconcile differences. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Writing -- Communicating effectively in writing as appropriate for the needs of the audience. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job. Persuasion -- Persuading others to change their minds or behavior.

    Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Speech Clarity -- The ability to speak clearly so others can understand you. Hearing Sensitivity -- The ability to detect or tell the differences between sounds that vary in pitch and loudness. Memorization -- The ability to remember information such as words, numbers, pictures, and procedures.

    Judging the Qualities of Things, Services, or People -- Assessing the value, importance, or quality of things or people. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems. Thinking Creatively -- Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Staffing Organizational Units -- Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.