Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Identify transaction mistakes when debits and credits do not balance.
Prepare and verify cashier's checks.
Arrange monies received in cash boxes and coin dispensers according to denomination.
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
Resolve problems or discrepancies concerning customers' accounts.
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Perform clerical tasks such as typing, filing, and microfilm photography.
Monitor bank vaults to ensure cash balances are correct.
Order a supply of cash to meet daily needs.
Sort and file deposit slips and checks.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Process and maintain records of customer loans.
Count, verify, and post armored car deposits.
Carry out special services for customers, such as ordering bank cards and checks.
Compute financial fees, interest, and service charges.
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Issue checks to bond owners in settlement of transactions.
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
Quote unit exchange rates, following daily international rate sheets or computer displays.
Prepare work schedules for staff.
Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Mathematics -- Using mathematics to solve problems.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation -- Actively looking for ways to help people.
Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Speaking -- Talking to others to convey information effectively.
Time Management -- Managing one's own time and the time of others.
Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly.
Speech Clarity -- The ability to speak clearly so others can understand you.
Speech Recognition -- The ability to identify and understand the speech of another person.
Near Vision -- The ability to see details at close range (within a few feet of the observer).
Written Comprehension -- The ability to read and understand information and ideas presented in writing.
Perceptual Speed -- The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.