Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Take orders from patrons for food or beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Prepare checks that itemize and total meal costs and sales taxes.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Inform customers of daily specials.
Clean tables and/or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Garnish and decorate dishes in preparation for serving.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Escort customers to their tables.
Describe and recommend wines to customers.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Food Production -- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Speaking -- Talking to others to convey information effectively.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation -- Actively looking for ways to help people.
Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
Coordination -- Adjusting actions in relation to others' actions.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Instructing -- Teaching others how to do something.
Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Time Management -- Managing one's own time and the time of others.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity -- The ability to speak clearly so others can understand you.
Speech Recognition -- The ability to identify and understand the speech of another person.
Trunk Strength -- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Gross Body Coordination -- The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Judging the Qualities of Things, Services, or People -- Assessing the value, importance, or quality of things or people.
Performing General Physical Activities -- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
Assisting and Caring for Others -- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.