Word Processors and Typists
Use word processor/computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
Check completed work for spelling, grammar, punctuation, and format.
Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
Gather, register, and arrange the material to be typed, following instructions.
Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation or previous versions, using a computer, word processor, or typewriter.
File and store completed documents on computer hard drive or disk, and/or maintain a computer filing system to store, retrieve, update and delete documents.
Print and makes copies of work.
Keep records of work performed.
Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.
Collate pages of reports and other documents prepared.
Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.
Reformat documents, moving paragraphs and/or columns.
Search for specific sets of stored, typed characters in order to make changes.
Adjust settings for format, page layout, line spacing, and other style requirements.
Address envelopes or prepare envelope labels, using typewriter or computer.
Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.
Transmit work electronically to other locations.
Work with technical material, preparing statistical reports, planning and typing statistical tables, and combining and rearranging material from different sources.
Use data entry devices, such as optical scanners, to input data into computers for revision or editing.
Transcribe stenotyped notes of court proceedings.
Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics -- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Time Management -- Managing one's own time and the time of others.
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Speaking -- Talking to others to convey information effectively.
Mathematics -- Using mathematics to solve problems.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Coordination -- Adjusting actions in relation to others' actions.
Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Near Vision -- The ability to see details at close range (within a few feet of the observer).
Written Comprehension -- The ability to read and understand information and ideas presented in writing.
Speech Recognition -- The ability to identify and understand the speech of another person.
Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity -- The ability to speak clearly so others can understand you.
Perceptual Speed -- The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Finger Dexterity -- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Thinking Creatively -- Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.